123-reg live support chat is first class.
Their live support chat is first class.
Alec was brilliant.
Elijah P392
4 Contributions
Excellent response and service today…
Excellent response and service today from Alexandru-Tudor who helped me very quickly and efficiently remove packages that are no longer needed.
Stephen was a great help today
Stephen was a great help today. I was having some DNS issues with some domains I had just transfered and he sorted it out quickly and efficiently.
Great service
Great service. I wasn't sure how to help transfer my domain to my website and all staff were so helpful. Thank you!
Watkins963
2 Contributions
Got to the point quickly and sorted out…
Got to the point quickly and sorted out what needed to be done. I now have to wait 24hours so hoping i dont have to come back for more help but so far the service was quick and easy and painless.
Thanks to Razvan Gabriel
Patrick732
1 Contribution
I had to switch from 123 mail into Out…
I had to switch from 123 mail into Out look - Office 365
I had no idea how to go about it but thanks to 123Reg employee Mr Andrei went through everything with me with lots of patience and was very polite knowledgeable prompt and sufficient. Will definitely recommend them to my friends and family.
Calvin352
2 Contributions
Stephen got the job done!
I had an issue and Stephen fixed it for me a spoke to a few before that and they did not fix it just sent it to the support ticket but he did not just submit it to a support ticket and he got the job done! DNS issue.
Karen Jones353
2 Contributions
Extremely helpful customer service
Extremely helpful customer service! The speed in which my query was dealt with by Alexandru-Tudor was lightning fast and extremelly polite. Couldn't have asked for better service!
Really great service from Razvan
Really great service from Razvan Gabriel today. As a non technical person, they answered my badly worded question quickly and gave me a solution that I could understand and implement. Many thanks.
Heidi Moreno
2 Contributions
Alexandru-Tudor was very helpful is…
Alexandru-Tudor was very helpful is transferring a domain to a my new website!
Second try - SUCCESS!
Had an issue where I was unable to access the checkout to pay overdue subs (card had a fraud try, bank gave me replacement with new number and I forgot to update 123-Reg details!) I tried to get this resolved 2 days ago via a call but the guy was hopeless, clearly didn't know what to do and just wanted to fob me off.
Today I tried again buy via messenger. An angel by the name of Felicia sorted it all for me with no fuss at all. Maybe she can train others how to run an efficient convo to a good conclusion. Very happy with todays contact!
Ronald W656
1 Contribution
Always helpful 123 Reg staff on Live…
Always helpful 123 Reg staff on Live chat. Felicia today helped me sort DNS records super quickly
Thank you to Stephen for his help…
Thank you to Stephen for his help today. Great service. Very prompt to help me sort the issue I had with my domains.
Macrae541
4 Contributions
Webchat support - outstanding
Cristian helped me diagnose a puzzling DNS nameserver issue in about one minute, over the web chat facility. I'm really pleased. It turned out that I'd missed an email from ICANN, so it my fault all along!
Marshall691
3 Contributions
great tech support
great tech support